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1. How do I get a replacement garbage or recycling bin?

Call Public Works at (919) 552-5920. Public Works will contact GFL Environmental on behalf of the resident, and GFL Environmental will replace the bin. Residents should expect cart replacement to occur on the next scheduled collection date. 

2. I am a new resident. How do I get rid of my moving boxes?

Break down all boxes, and place the boxes in 3'x3' square stacks beside your curb the night before your scheduled pick-up. All packing materials need to be placed in your garbage cart. You also can take flattened boxes to the Wake County Convenience Center located off Old Smithfield Road or contact GFL at (919) 662-7100 following a move to request a bulk box pick-up for a fee.

3. What can and cannot be thrown in my garbage cart?

Only household garbage, preferably bagged, should be placed in your cart. Bagging helps keep your garbage cart clean and reduces windblown litter. Continue to place recyclables in the labeled recycle bin for collection.

4. What do I do with corrugated cardboard?

GFL Environmental, the Town's waste contractor, will collect up to 7 boxes, broken down and tied into a 3x3-foot bundle. Remove packing material and flatten boxes. Please place the bundle next to the recycling cart on your scheduled service day. Boxes with food residue cannot be recycled.

To arrange payment for collection of additional boxes, contact GFL Environmental directly at (919) 662-7100. You can also take flattened boxes to the Wake County Convenience Center located off Old Smithfield Road.

5. What do I do with items that cannot be thrown in my garbage cart?

Yard waste and brush is collected curbside weekly between March and October.

Do not place yard waste, brush, or any construction debris in your cart. Construction debris and large items can be taken to the Wake County Convenience Center located off Old Smithfield Road. Automotive parts, tires, hazardous waste, hot ashes, and corrugated cardboard are also prohibited and can be taken to the South Wake Multi-Material Recycling Facility located next to the convenience center. Hazardous waste can be dropped off Monday through Saturday, 7 a.m.-4 p.m.

6. Will GFL Environmental pick up extra bags outside of my rolling garbage container or extra recyclables outside of my recycling bin?

Garbage must be bagged and left next to the garbage cart for pick up.

Recyclables will not be collected if they are not in the cart.