COVID-19 Update

Updated May 22, 2020

In conjunction with Gov. Roy Cooper’s plan to reopen the state in phases, the Town of Holly Springs is beginning to reopen facilities with safeguards and social distancing guidelines to protect staff and visitors:

Effective Monday, May 11 - Town Hall, the Law Enforcement Center, fire stations, and the Public Works facility reopen to the public.

Effective Monday, May 18 - Hunt Recreation Center, Holly Springs Cultural Center and the service window at Bass Lake Park reopen to the public for administrative purposes only. These include registering for programs and reserving facilities. Parks and greenways are open.

Ensuring Safety of Visitors and Staff

Those who visit town facilities in phase 1 of the state plan must abide by social distancing guidelines. The town has installed additional protective measures to help keep everyone safe, including social distancing floor stickers in public areas and Plexiglas barriers and other distancing devices near service counters.

Staff working at service counters will wear face masks and gloves. It is recommended that visitors also wear face coverings. However, they are not required to enter town facilities.    

Although walk-in customers are accepted, the town highly encourages residents to continue using online services and the utility payment drop box in the parking lot.

Parks and Recreation Facilities

Effective May 22 at 5 p.m.

  • Park restrooms, volleyball and basketball courts, and athletic fields reopen following specified signage, cleaning protocols and mass gathering limitations as outlined in N.C. Executive Order 141.
  • Ting and Womble turf fields reopen for public play from 8 a.m. - 9 p.m. every day with a limit of 25 individuals per quad. Baseball fields and courts are limited to no more than 25 people.
  • Outdoor picnic shelter reservations will resume for groups of 25 or less. 

Effective June 1 at 8 a.m.

  • Bass Lake concessions window open 8 a.m. - 5 p.m. seven days a week. Limited boat rentals are available.
  • Groups of 25 or less may rent outdoor athletic fields for organized practices.
  • Groups of 10 or less may rent indoor facilities for non-recreational purposes.

Playgrounds and water fountains remain closed. Indoor recreational facilities remain open for administrative purposes only. In-person programs and events remain canceled through June.

Recreation Amenities, Programs & Camps

2020 Summer Camps - Postponed until at least July 6

Registered participants will receive a full credit, which may be applied towards any future Parks and Recreation activity. We continue to offer a liberal refund policy for all programs. If you prefer to receive a refund instead of a credit, contact the appropriate facility:

In-Person Programming & Large Ticketed Events - Canceled through end of June.

Conducting Business Online 

We encourage all residents to pay their utility bills online through our secure website using your account number.  If you cannot pay online, there are a few more options available.

Pay with a credit card through our automated phone system.  Call (919) 557-3925. Press option 1. Please have your account number ready.

Mail your payment to:
P.O. Box 8
Holly Springs, NC 27540

Drop off your payment with your bill in a sealed envelope labeled “utility payment” in our drive through secure payment drop box. This is located in the side parking lot next to Town Hall.  You can include a check or money order.  For those who must pay by cash, please include an email address so we can send you a receipt.

Governor’s order prohibiting utility disconnections during COVID-19

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Additional Information