COVID-19 Update

Updated Jan. 11, 2021

Town facilities are open with safeguards and social distancing guidelines to protect staff and visitors:

Town Hall, the Law Enforcement Center, fire stations, and the Public Works facility are open to the public.

The Hunt Recreation Center is open with limited hours and capacity. The fitness center has reopened under restrictions, including a maximum capacity of 18 persons.

The Holly Springs Cultural Center and the service window at Bass Lake Park are open to the public for administrative purposes only. These include registering for programs and reserving facilities. Parks, greenways and playgrounds are open.

Ensuring Safety of Visitors and Staff

Those who visit town facilities must abide by social distancing guidelines. The town has installed additional protective measures to help keep everyone safe, including social distancing floor stickers in public areas and Plexiglas barriers and other distancing devices near service counters.

Staff working at service counters will wear face masks and gloves. Although walk-in customers are accepted, the town highly encourages residents to continue using online services and the utility payment drop box in the parking lot.

Parks and Recreation Facilities

  • Park restrooms, playgrounds, volleyball and basketball courts, and athletic fields are open following specified signage, cleaning protocols and mass gathering limitations as outlined by the state. Water fountains remain closed.
  • Ting and Womble turf fields are open. See open play times for Womble and Ting parks. Baseball fields and tennis courts also are open and follow gathering limitations set by the state.
  • Outdoor picnic shelter reservations have resumed. Groups may rent outdoor athletic fields for organized practices and indoor facilities for non-recreational purposes under gathering limitations set by the state.
  • Bass Lake concessions window is open 8 a.m. - 5 p.m. seven days a week. Limited boat rentals are available.

Conducting Business Online 

We encourage all residents to pay their utility bills online through our secure website using your account number.  If you cannot pay online, there are a few more options available.

Pay with a credit card through our automated phone system.  Call (919) 557-3925. Press option 1. Please have your account number ready.

Mail your payment to:
P.O. Box 8
Holly Springs, NC 27540

Drop off your payment with your bill in a sealed envelope labeled “utility payment” in our drive through secure payment drop box. This is located in the side parking lot next to Town Hall.  You can include a check or money order.  For those who must pay by cash, please include an email address so we can send you a receipt.

Six month payment plans are available for utility charges incurred between March 31 and July 29. Click here for more information.

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