The Town of Holly Springs, North Carolina
The Town of Holly Springs, North Carolina
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A-Z Services Guide

An alphabetical listing of information on local services and issues, from abandoned cars and vehicles to zoning violations. Click on the first letter of the topic in which you are interested.

A  |  B  |  C  |  D  |  E  |  F  |  G  |  H  |  I  |  J  |  K  |  L  |  M
N  |  O  |  P  |  Q  |  R  |  S  |  T  |  U  |  V  |  W  |  X  |  Y  |  Z

U

Unified Development Ordinance (UDO)
Planning & Zoning (919) 557-3908

The Unified Development Ordinance (UDO) contains the Town’s zoning and subdivision regulations. The UDO provides the specific regulations for new development including setbacks, landscaping, buffers, appearance, signage and lighting requirements, as well as the Town’s development review processes. The UDO was adopted by the Town Council in October, 2002, and became effective on November 8, 2002. Click here to download the ordinance.

Utility Bills
Finance (919) 557-3920 or (919) 557-3922

See the Utility Bills entry on the Water & Sewer page.

Utility Easement Clearing and Mowing
Public Works (919) 552-5920

See the Utility Easement Clearing and Mowing entry on the Water & Sewer page.

Utility Locates
NC One Call (800) 632-4949
Public Works (919) 552-5920

See the Utility Locates entry on the Water & Sewer page.

Utility Service
Finance (919) 557-3920 or (919) 557-3922

For utility services provided by the Town, including water, sewer, garbage and recycling, see the Utility Service entry on the Water & Sewer page.

For utility services not provided by the Town, including electricity, gas and phone service, please click here for additional information on the Utilities page.

V

Van Transportation
TRACS/Wake County Human Services (919) 212-7005

See the Transportation entry.

Variances
Planning & Zoning (919) 557-3908

A variance is a special privilege granted by the Board of Adjustment to allow for site development on land that has specific conditions such as size, shape or topography that may result in practical difficulties or hardships for development. Variances require a public hearing before the Board of Adjustment prior the board's determination on the request.

Vehicles
Town Hall (919) 552-6221

See the Town Vehicles entry.

Vision Holly Springs Comprehensive Plan
Planning & Zoning (919) 557-3908

Vision Holly Springs, the Town's Comprehensive Plan, serves as a policy guide on future land use; transportation; parks, recreation and open space; community character; business development; community facilities; infrastructure and utilities; and natural resources. The Comprehensive Plan is the primary tool that the Town staff, Planning Board and Town Council use in deciding priorities for public investment. 

Visitor Information
Holly Springs Chamber of Commerce (919) 567-1796

The Holly Springs Chamber of Commerce is a helpful resource for prospective residents and businesses. The chamber office is located at 344 Raleigh Street, Suite 100, and is open 9 a.m. to 5 p.m., Monday through Thursday.

Voter Registration & Information
Town Clerk (919) 557-3900

Voter registration forms are available in the Town Clerk's office at Town Hall. To be eligible to vote in municipal elections, a resident of the Town must be 18 years or older, a citizen of the United States and registered to vote with the Wake County Board of Elections. Municipal elections are held every two years on odd-numbered years, and special elections are held when deemed necessary. For more information, contact the Town Clerk.

W

Wastewater Treatment/Wastewater Environmental Compliance Laboratory
Water Quality (919) 577-1090
Wastewater Environmental Compliance Laboratory (919) 577-2273
Engineering (919) 557-3938

The Town's Wastewater Environmental Compliance Laboratory performs analysis for compliance with state and federal regulations for the Town's 1.5 million gallons per day (mgd) wastewater treatment facility located on Utley Creek. For information about water or wastewater analysis, water quality and wastewater treatment process, or to schedule a tour of the laboratory facilities, contact the wastewater laboratory.

For information on the Town's current and future plans for wastewater expansion, contact the Department of Engineering.

Water Bills
Finance (919) 557-3920 or (919) 557-3922

See the Utility Bills entry on the Water & Sewer page.

Water Conservation
Town Clerk (919) 557-3900

See Water Conservation.

Water Leaks
Public Works (919) 552-5920

See the Water Leaks entry on the Water & Sewer page.

Water Meter Box
Public Works (919) 552-5920

See the Water Meter Box entry on the Water & Sewer page.

Water Meters
Finance (919) 557-3920 or (919) 557-3922
Public Works (919) 552-5920

See the Water Meters entry on the Water & Sewer page.

Water/Sewer Service
Finance (919) 557-3920 or (919) 557-3922

See the Utility Service entry on the Water & Sewer page.

Water Supply
Water Quality (919) 577-1090

See the Water Supply entry on the Water & Sewer page.

Water Treatment and Sources
Water Quality (919) 577-1090
Wastewater Environmental Compliance Laboratory (919) 577-2273
Engineering (919) 557-3938

See Wastewater Environmental Compliance Laboratory entry on the Water & Sewer page.

Water Quality
Water Quality (919) 577-1090

See the Water Quality entry on the Water & Sewer page.

Water/Wastewater
Water Quality (919) 577-1090
Public Works (919) 552-5920 or (919) 557-3922
Finance (919) 557-3920
Engineering (919) 557-3938
Night and holiday emergency water and sewer issues (919) 552-6221

See the Water and Wastewater entry on the Water & Sewer page.

Weeds and Grass
Building Code Enforcement (919) 557-2914

The Town has specific property maintenance requirements. Grass and noxious weeds are considered to be a public nuisance when they exceed 24 inches in height. To report tall weeds and grass, contact the Department of Building Code Enforcement.

Wells
Engineering (919) 557-3938
Building Code Enforcement (919) 557-3914

See the Irrigation Wells entry.

Y

Yard Sales
Planning & Zoning (919) 557-3908
Building Code Enforcement (919) 557-2914

Residents in Holly Springs are limited to two yard sales that cannot exceed three days in duration per calendar year. Hours of the sale are limited to sunrise to sunset. For information regarding signage for your yard sale, please contact the Department of Planning & Zoning for signs on the property of the sale and the Department of Building Code Enforcement for directional signs and signs in the right-of-way for the sale.

Yard Waste
Public Works (919) 552-5920

See the Yard Waste entry on the Garbage & Recycling page.

Z

Zoning
Planning & Zoning (919) 557-3908

For information on zoning, zoning maps, or the Town's Unified Development Ordinance, contact the Department of Planning & Zoning.

Zoning Map Change
Planning & Zoning (919) 557-3908

A zoning map change may be requested if you would like to use your property for a use not allowed in your current zoning district designation. A zoning map change petition is reviewed by the Planning Board, and a public hearing is held before the Town Council prior to Town Council action and determination. Adjacent property owners may file a protest petition by contacting the Department of Planning & Zoning. Click here for a list of current zoning change requests.

Zoning Violations
Planning & Zoning (919) 557-3908

Any property that does not comply with the Town's zoning regulations may be in violation. If a property is determined to be in violation, notification will be sent by the Town to identify what action will be necessary in order to comply with the Unified Development Ordinance. Examples of zoning violations include illegal signs on private property, unauthorized home occupations, non-conforming accessory structures, or buffer or setback encroachments. To report a suspected zoning violation, call the Department of Planning & Zoning.

 

 

 

   

Town of Holly Springs - PO Box 8 - 128 South Main Street - Holly Springs, NC 27540 - (919) 552-6221 - Holly.Springs@hollyspringsnc.us