The Town of Holly Springs, North Carolina
The Town of Holly Springs, North Carolina
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A-Z Services Guide

An alphabetical listing of information on local services and issues, from abandoned cars and vehicles to zoning violations. Click on the first letter of the topic in which you are interested.

A  |  B  |  C  |  D  |  E  |  F  |  G  |  H  |  I  |  J  |  K  |  L  |  M
N  |  O  |  P  |  Q  |  R  |  S  |  T  |  U  |  V  |  W  |  X  |  Y  |  Z

C

Cable TV Complaints
Time Warner Cable 1-866-489-2669 or Time Warner Customer Support
Deacon Cable (919) 557-5799
Town Clerk (919) 557-3900

To resolve problems or make comments about cable television service, call your service provider first. If the company does not respond satisfactorily, contact the Town Clerk.

Cemetery
Engineering (919) 557-3938

The Town owns and operates one municipal cemetery located at the west end of Earp Street. Inquires regarding lot sales or interment should be directed to the Department of Engineering.

Chamber of Commerce
Holly Springs Chamber of Commerce (919) 567-1796
Economic Development (919) 557-3923

Helpful information about establishing a new business in Town may be obtained from the Chamber of Commerce and the Economic Development Department. To run a business from home or to have a home office, see the Home Occupation Registration entry.

Christmas Tree Collection
Public Works (919) 552-5920

See the Garbage & Recycling page Christmas Trees entry.

Code of Ordinances, Town

Holly Springs town ordinances are maintained by Municipal Code Corp.

Comments/Compliments/Complaints
Town Hall (919) 552-6221

The Town of Holly Springs is interested in your feedback. Call individual departments or the main Town Hall phone number. Or, click here to send us an e-mail.

Community Center
Parks & Recreation (919) 557-9600

Leisure and recreation programs are offered at the W. E. Hunt Community Center and Gymnasium, which is open Monday through Saturday. The gym and rooms are available for rent and can be reserved for a minimal fee. The community center is located at 301 Stinson Avenue. Click here to visit the Parks & Recreation Department website for more information about the community center and other parks and recreation facilities.

Comprehensive Plan, Vision Holly Springs
Planning & Zoning (919) 557-3908

Vision Holly Springs, the Town's Comprehensive Plan, serves as a policy guide on future land use; transportation; parks, recreation and open space; community character; business development; community facilities; infrastructure and utilities; and natural resources. The Comprehensive Plan is the primary tool that the Town staff, Planning Board and Town Council use in deciding priorities for public investment. 

Construction Drawings
Engineering (919) 557-3938

Construction drawings are required for all new development projects in Holly Springs. For information on requirements and review schedules, contact the Department of Engineering.

Construction Inspections
Engineering (919) 557-3938

Construction inspections are performed on all "ground-level and under" infrastructure by the Department of Engineering.

Construction Work Hours
Engineering (919) 557-3938

Large equipment work hours on any project are directed by Town standards between the hours of 7 a.m. and 6 p.m. on weekdays, unless otherwise approved by permit through the Department of Engineering. For information about the Town Noise Ordinance, which restricts excessive and unnecessary noise between 11 p.m. and 7 a.m., click here.

Crime Prevention
Police (919) 552-7110

See Crime Prevention.

Cross Connections
Public Works (919) 552-5920

See the Backflow Prevention Devices entry.

Curb and Gutter
Public Works (919) 552-5920
Engineering (919) 557-3938

To request the repair of a curb and gutter, contact the Department of Public Works.To request the installation of curb and gutter (through the Town's assessment policy), contact the Department of Engineering.

D

Dead Animals
Public Works (919) 552-5920

See the Garbage & Recycling - Dead Animals entry.

Demographics
Economic Development (919) 557-3923

Demographic information is available at the Town's Economic Development Department and on the department's website.

Demolition Permits
Building Code Enforcement (919) 557-3914

See the Fire Prevention Inspections entry.

Development Fees
Engineering (919) 557-3938
Parks & Recreation (919) 557-3930
Planning & Zoning (919) 557-3908
Building Code Enforcement (919) 557-3914

Development fees are published in the Town's annual budget, which is available for review in the Town Clerk's office and on the Finance Department website. For information on related inspection fees and plan review fees, contact the appropriate department. Click here to download a list of Planning & Zoning fees.

Development Review Schedule
Planning & Zoning (919) 557-3908
Engineering (919) 557-3938
Building Code Enforcement (919) 557-3914

There are specific development review and approval processes for new development. Detailed submittal deadlines and schedules for each of the review and approval processes are available by contacting the Department of Planning & Zoning, the Department of Engineering and the Department of Building Code Enforcement. Click here to download Planning & Zoning review schedules.

Development Standards
Planning & Zoning (919) 557-3908
Engineering (919) 557-3938

Requirements for new development projects in Holly Springs include ordinances, standards and policies. For information on development standards, contact the Department of Planning & Zoning and the Department of Engineering.

Drainage
Public Works (919) 552-5920

See the Storm Drains entry.

Driver's Licenses
NC Division of Motor Vehicles Fuquay-Varina Office (919) 552-9043

Click here for information.

Driveway Permits
Engineering (919) 557-3938

The Department of Engineering coordinates the review and approval of new driveway connections on all streets within Town. Driveways on state-maintained streets also require review and approval by the North Carolina Department of Transportation.

E

Easements and Rights-of-Way
Engineering (919) 557-3938
Public Works (919) 552 5920

Easements and rights-of-way are necessary for the provision of certain public services. Below are some rules and guidelines citizens should know about these areas. To request additional information or a fact sheet on easements and rights of way for homeowners, contact the Department of Engineering. Pictured is an example of an above-ground indicator of utilities on residential property.

Drainage, Storm Sewer or Backwater Easements

These areas vary in width and are used to convey storm water runoff from properties upstream to properties downstream. For the exact location and dimensions of a drainage or storm sewer easement on your property, refer to your property survey or the recorded plat for your subdivision. Drainage and storm sewer easement maintenance is the responsibility of the property owner. Maintenance by the homeowner is important, especially keeping larger vegetation cleared, so storm runoff is not blocked or hampered. Such easements may contain a channel covered in grass, concrete or rip rap; a wetland area; a natural creek; an underground pipe; or an undefined "natural" channel. During heavy rains, water will flow outside drainage channels, creeks, easements, etc., and overflow into yards. Fences running perpendicular into these easements are discouraged because they block storm runoff. If you notice a problem with what may be clogged drainage pipes, call the Public Works Department.

Sanitary Sewer Easements
These areas vary between 20 and 40 feet in width and contain one or more underground pipes and above-ground manholes. For the exact location and dimensions of sanitary sewer easements on your property, refer to your property survey. Sanitary sewer lines and manholes are maintained by the Town. The property contained within the easement will be minimally maintained for access by the Town. Property owners who desire a higher quality lawn across sewer easement areas may handle maintenance of the area. In no event may fences or other structures be placed on sanitary sewer easements. Vegetation is restricted to low ground covers. This vegetation is to be maintained by the property owner and cannot restrict access by the Town for inspection or maintenance activities. For questions about a sanitary sewer easement, call the Department of Public Works or the Department of Engineering.

Rights of Way
Rights of way are areas that contain and run along public streets where underground utilities, roadways, sidewalks and private utility facilities are located. Rights of way typically include the street and sidewalk areas plus varying amounts of property on the outside of these two areas. Public streets and public underground utilities are maintained by the Town. Refer to your property surveys for locations and dimensions. For additional information, contact the Department of Engineering.

Economic Development
Economic Development (919) 557-3923

The Town of Holly Springs Economic Development Department works closely with the Holly Springs Chamber of Commerce and the Wake County Economic Development program of the Greater Raleigh Chamber of Commerce. Economic Development staff is responsible for promotion of the Town and the Town's economic growth, and department staff work to recruit businesses and industry to the Town. Publications and data about development opportunities in Holly Springs are available from this department. For more information about the Town of Holly Springs Economic Development Department, click here to visit the department website.

Electricity
Progress Energy (800) 452-2777
Customer Service Center (919) 508-5400

Progress Energy supplies electricity to the Town of Holly Springs. Click here for additional information about utility services not provided by the Town, including electricity, gas, and phone service.

Emergency (Fire/Medical/Police)
In an emergency, dial 911

Click here for more information.

Emergency News and Information, Recorded
Recorded information (919) 552-6221

Call the recorded information phone number or visit the Town homepage for emergency news.

Emergency (Water and Sewer)
Public Works (919) 552-5920
After hours and holidays (919) 552-6221


When a sewer blockage occurs, contact the Department of Public Works Monday through Friday, 8 a.m.-5 p.m. After hours or on holidays, call (919) 552-6221. Click here for more information.

EMS (Fire/Medical/Police)
In an emergency, dial 911

Click here for more information.

Engineering Design and Construction Standards
Engineering (919) 557-3938

Engineering design and construction standards include criteria for new development and capital improvement projects. These standards are available from the Department of Engineering for a fee.

Erosion and Sedimentation Control
Engineering (919) 557-3938

The Town of Holly Springs Engineering Department is dedicated to protecting the environment by controlling erosion and sedimentation. For more information, contact the Department of Engineering.

 

 

 

   

Town of Holly Springs - PO Box 8 - 128 South Main Street - Holly Springs, NC 27540 - (919) 552-6221 - Holly.Springs@hollyspringsnc.us