Utility Billing & Customer Service
Function
This is a service-oriented department that provides:
- Billing and payment collections for water, sewer, and solid waste services
- Help understanding and resolving issues with your water bill
- Monthly meter reading
- Set up a new account for water, sewer, garbage, recycling, and yard waste
- Disconnection of utility service
- Payment arrangements with customers
Guide to Utility Services
Water / Sewer
| Billing Question / High Bill Concerns |
(919) 557-3920 / (919) 557-3922
|
Connect / Disconnect Service
|
(919) 557-3920 / (919) 557-3922
|
Water Quality Issue
|
(919) 577-2273
|
Water Service Concerns / No Water
|
(919) 557-3920 / (919) 557-3922
|
Garbage / Recycling
Bulk trash item for pickup
|
(919) 552-5920
|
Garbage / Recycling missed
|
(919) 552-5920
|
Need moving boxes picked up
|
(919) 552-5920
|
Replace/Repair garbage and/or recycling container
|
(919) 552-5920
|
Yard Waste
Grass Clippings to be picked up
|
(919) 552-5920
|
Limbs / Leaves to be picked up
|
(919) 552-5920
|
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